We aim to ship within 1-2 business days after receiving your order. Your shipping charge will automatically be calculated based on the size and destination of your order. Orders are shipped by U.S. Postal Service Priority Mail or by UPS Ground.
International shipping is available to most countries. You will be shown an estimated shipping charge in your shopping cart. The actual charge might be lower. Contact us if you need an exact estimate.
We reserve the right to reject and cancel orders that appear to be fraudulent.
We want you to be completely satisfied with your purchase from notgrass.com. If your shipment is incomplete or you find a defective product, contact us for a prompt replacement.
If after using your Notgrass curriculum for 30 days, you decide that it is not right for your family, you may return it for a full refund, even if it is used (as long as it is the current edition).
If your books are new and unused, and they are the current editions, you can return them any time for a full refund.
If you purchased Notgrass curriculum from one of our distributors, you should contact them for their return/exchange policy. If your books are new and unused, we may be able to offer you store credit toward a future purchase from us. Please contact us for details.
Making a Return
You do not need an authorization number to make a return, but you should include a copy of your packing slip or email confirmation so that we can issue the correct refund. If you cannot find your copy, include a note explaining when and where you purchased the materials. Ship the books and documentation to this address:
975 Roaring River Road
Gainesboro, TN 38562
You are responsible for the cost of return shipping. Media Mail at the Post Office is likely your cheapest option.
Please contact us if you have any questions prior to sending the books back to us.